Frequently Asked Questions

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Creating a CmDust-Result.log

Creating a CmDust-Result.log is different depending on your operating system.

Windows

  1. Open CmDust via [Start] -> [All Programs] -> [CodeMeter]. Or search “CmDust” in all applications.
  2. A terminal window opens stating that it is creating a CodeMeter diagnostic output and it shares where it will put the output file.
  3. Once the terminal window closes, a new file explorer window opens in the location where the CmDust-Result.log file is stored.
  4. Send the CmDust-Result.log file

MacOS

On a Mac device you need to create a CmDust.log file using the cmu commandline tool, to do so, please proceed as follows:

  1. Open a new terminal window.
  2. Type in the following command cmu --cmdust --file CmDust.log
    • Using the option --file specifies a output file / path.
    • Omitting --file will output the result of CmDust in the terminal window.
  3. Send the CmDust.log file.

Linux

On a Linux device you need to create a CmDust.log file using the cmu commandline tool. To do so, please proceed as follows:

  1. Open a new terminal window.
  2. Type in the following command cmu --cmdust --file CmDust.log
    • Using the option --file specifies a output file / path.
    • Omitting --file will output the result of CmDust in the terminal window.
  3. Send the CmDust.log file

No confidential information is transferred to Wibu-Systems. You are able to check the information saved in the .log file, it is saved in plain text.