Question 1

Import a license using the cmu(32) tool

Accepted Answer

It is possible to import a license, context and update file using the command line based CodeMeter Universal Support Tool (cmu).

The cmu tool is installed as part of the CodeMeter Runtime and works on Linux, MacOs and Windows systems.

Copy the relevant file to the target system if it is not on the target system yet and import the file using the following command: cmu -i -f<PATH_TO_FILE>

For example: cmu -i -f CmFirm.wbc

You will receive a message after a successful import as well as after a failed import along with a error message if it encounters any.

Question 2

Error 218 / AXP218

Accepted Answer

Error 218 (AXP218) usually occurs because the CmFirm.wbc file is either missing completely or does not contain your Firm Code. You must import this file onto your system.

To program licenses, you need the Firm Security Box (FSB) and the CmFirm.wbc file with your Firm Code. You received this file from us when you became a customer. You may also find this file on other systems on which license generation works, below you will find the path per operating system:

Windows: %ProgramData%\CodeMeter\DevKit.

MacOS: Library/Application Support/CodeMeter

Linux: etc/wibu/codemeter

Once you import this CmFirm.wbc file into your CodeMeter Control Center, you should be able to protect using your Firmcode. You can simply drag & drop the CmFirm.wbc file in your CodeMeter Control Center or you can import it using the cmu(32) tool.

If you don't have this CmFirm.wbc file or are unable to locate it, please send an email to support@wibu.systems

Question 3

How to create a CmDust-Result.log

Accepted Answer

Creating a CmDust-Result.log is different depending on your operating system.

Windows

Open CmDust via [Start] -> [All Programs] -> [CodeMeter]. Or search "CmDust" in all applications.

A terminal window opens stating that it is creating a CodeMeter diagnostic output and it shares where it will put the output file.

Once the terminal window closes, a new file explorer window opens in the location where the CmDust-Result.log file is stored.

Send the CmDust-Result.log file

MacOS

On a Mac device you need to create a CmDust.log file using the cmu commandline tool, to do so, please proceed as follows:

Open a new terminal window.

Type in the following command cmu --cmdust --file CmDust.log

Using the option --file specifies a output file / path.

Omitting --file will output the result of CmDust in the terminal window.

Send the CmDust.log file.

Linux

On a Linux device you need to create a CmDust.log file using the cmu commandline tool. To do so, please proceed as follows:

Open a new terminal window.

Type in the following command cmu --cmdust --file CmDust.log

Using the option --file specifies a output file / path.

Omitting --file will output the result of CmDust in the terminal window.

Send the CmDust.log file

No confidential information is transferred to Wibu-Systems. You are able to check the information saved in the .log file, it is saved in plain text.

Question 4

How to restart CodeMeter Service

Accepted Answer

Restarting the CodeMeter Service is different depending on what Operating System you work on. Below you will find the instructions per Operating Systems.

Windows:

Open CodeMeter Control Center.Click the tab [Process] and click [Restart CodeMeter Service].

MacOS:

Use a terminal.

To stop the CodeMeter daemon enter the command: sudo /bin/launchctl stop com.wibu.CodeMeter.Server

To start the CodeMeter daemon again, type sudo /bin/launchctl start com.wibu.CodeMeter.Server

Linux:

Open a terminal.

To stop the CodeMeter daemon and enter the command /etc/init.d/codemeter stop

To start the CodeMeter daemon again enter the command /etc/init.d/codemeter start

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